There are a number of ways to contact RTD for information. We encourage you to visit our Frequently Asked Questions before calling because many questions can be answered there. If you still have a question, please feel free to contact us using one of the many methods below.
Para informacion en Espanol llama 303.299.6000.
Questions and Comments
We want to hear from you! Email us your comments, suggestions, questions or commendations using our Customer Comment Form.
FasTracks Program Questions and Comments
The FasTracks Program is the 12-year program to build new commuter rail, light rail, bus rapid transit and new parking spaces at rail and bus stations, and provide expanded bus service throughout the eight county district. For all FasTracks related correspondence, please send an email to comments@rtd-fastracks.com.
Itinerary Request
Get a personalized Itinerary from RTD within 24 - 48 hours or use the Trip Planner.
Customer Service
Telephone Information Center (TIC)
The TIC is available to answer any of your questions and to hear feedback, complaints, compliments and suggestions.
Phone 303.299.6000
1.800.366.RIDE (7433)
TTD 303.299.6089
Hours 6:00a.m. - 8:00p.m. Monday - Friday
9:00a.m. - 6:00p.m. weekends and Holidays |
access-a-Ride
Certification and other inquiries 303.299.2960
Trip Reservations/Cancellations 303.292.6560
access-a-Cab 303.244.1388
TDD Line 303.299.2980
Lost I.D. Card 303.202.9143
Administrative Offices
Phone 303.628.9000
Address 1600 Blake Street
Denver, CO 80202
Hours 7:30a.m.- 5p.m. Monday-Friday
Closed Saturday, Sunday and Holidays
Adopt-A-Stop
Phone 303.299.6365
Advertising on Bus and Light Rail
Lamar Outdoor Advertising
Phone 303.280.7000
Board of Directors
Email Paula.Perdue@rtd-denver.com
Eco Pass
Phone 303.299.2132
Employer Pass Programs
Phone 303.299.2132
FasTracks
Phone 303.299.6990
Email comments@rtd-fastracks.com
Lost and Found
If you have lost or forgotten an item on a bus or light rail train, call or visit one of the Lost & Found facilities list below after 12:30 p.m. on the business day after the item has been lost. Items are kept for 10 days. If you find something on a bus or train, please give it to the driver or an authorized RTD representative.
Civic Center Station
1550 Broadway
Denver, CO 80202
303.299.2288
Pick-up hours: Monday through Friday 8 a.m. - 5 p.m.
Boulder Transit Center
1400 Walnut Street
Boulder, CO 80302
303.442.7332
Pick-up hours: Monday through Friday 8 a.m. - 5 p.m.
Media Relations
Phone 303.299.2674
Email daria.serna@rtd-denver.com
Online Sales
For inquiries about orders placed online
Phone 303.299.6464
Email Onlinesales@rtd-denver.com
Pass-by-Mail Program
Phone 303.299.6464
Pass Programs and Fare Products
Phone 303.299.2132
Procurement and Contracts
Phone 303.299.2251
RTD Jobline
Phone 303.299.2309
Senior Services
seniorRide and seniorShopper
Phone 303.299.6503
Small Business Opportunity Office
Phone 303.299.2111
Email Kenn.Hardin@rtd-denver.com
Special Discount Card
For those with disabilities and seniors 65+
Phone 303.299.2667
Photo Hours 9a.m. -1:30p.m., 2:30p.m. - 4p.m. weekdays only
Transit Watch Hotline
Phone 303.299.2911
Website Feedback
Email webmaster@rtd-denver.com
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