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Customer Comment Form

At RTD, we are dedicated to providing you with a positive experience. We want to thank you for writing to us with your compliments, questions, suggestions or concerns. Your valuable feedback helps us to meet our goal to provide safe, on-time, reliable and clean service to each and every customer. We promise to strive to meet and exceed your goals every time and to remedy any challenges immediately.

Please tell us about the nature of your comment.

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    Subject of comment:
Contact Details
Please provide the following information, so that we may fully understand the nature of your comment and follow up with you. *Required fields

At RTD, we strive for on-time service all the time. It is one of our highest Priorities. We are sorry that your bus or train was more than 30 minutes late. If the bus or train lateness was not caused by inclement weather, unplanned traffic or an event beyond RTD's control, we will send you a Free Ride Coupon. To be eligible for the complimentary fare, please submit your claim within seven calendar days of the service delay. *All fields are required

  1. (555) 555-5555
  2. anonymous@sample.com
Contact Preferences

  1. Yes No
  1. North, South, East and West
  2. Four digit ID found on the vehicle
  3. If known



By checking this box, I give permission to RTD to publish my name and operator commendation without compensation. I will receive a FREE RTD promotional item if I fill in my name, address, city, state and zip code and if my story is published.

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Regional Transportation District
1600 Blake Street
Denver, Colorado 80202

303.299.6000
TDD 303.299.6089
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