November 2017: John Medina and Trevor Papke
This month we would like to feature a commendation about John Medina and Trevor Papke that reflects excellent customer service and our commitment to the community we serve.
A Denver metro area resident sent us this message:
“About 5:45 p.m. during rush-hour traffic I was southbound on I-225, going from the airport to Castle Rock when I hit debris in the road and blew a tire. I set about changing the tire (for the first time in 40 years) on the side of the road in heavy traffic. About 15 minutes later, two RTD trucks pulled up behind me, lights flashing, and even helped block the right lane so that my wife and I were safer. They then took over changing the tire. I cannot tell you how much my wife and I appreciated their help and making the situation safer for us. All I can say for now is Thank You, RTD!!”