Pass Program Study

At RTD, we’re committed to providing our customers the best transit experience. And as we’ve expanded our bus, rail and specialty services, we’ve identified the need to review our current pass programs. Over the next year, we will evaluate and identify challenges with our pass programs and determine the best programs to meet our customers’ needs.

RTD has convened a Pass Program Working Group comprising RTD staff and external stakeholders. External stakeholders were selected for their connection to regional interest groups, level of interest, depth of experience with RTD, ability to work collaboratively, diversity of the region, and ability to bring a big-picture view of RTD pass programs.

View the Pass Program Working Group

RTD’S PASS PROGRAMS

The purpose of the study is to evaluate RTD’s existing pass programs, including equity and underlying policies, and recommend whether new pass programs are needed.

The pass program study will include the following steps:

  • Review pass programs and policies
  • Establish goals for each pass program
  • Review comparable transit agencies pass programs
  • Seek customer and public feedback
  • Evaluate pass programs with regard to equity, ridership, revenue, implementation, ease of use and program alternatives for recommendation
  • Recommend criteria for RTD to use in evaluating future proposals for new pass programs
  • Provide recommendations to RTD leadership

Guiding Principles

Working group recommendations will be based on these principles:

  • Brand loyalty
  • Convenience
  • Cost-effectiveness
  • Equitable Access
  • Increased Ridership
  • Ability to meet Strategic Budget Plan Targets
  • Revenue Certainty
  • Simplifying Rider-Operator Interactions

Project Timeline

View our current fares and pass programs


Current Pass Programs

The Pass Program Working Group will focus on the following RTD passes and ticket books:

Individual passes include:

Group passes include: