Collection and use of personal information
There are sections on the website where we ask you to provide personal information so that we may follow-up with you. Such personal information may be required to subscribe to email notifications, apply for a job online, complete surveys, or fill out other forms, such as the customer comment form. The personal information collected may include your name, email address, phone number, street address, etc. We will not lease, sell or otherwise release your personal information to third parties not affiliated with us unless disclosure is required by law. We will use the personal information you provide only to respond to your request or inquiry.
We will not send you unsolicited emails. If you sign up to receive email notifications from us, you will receive only the information you sign up to receive. If you wish to opt out or revise the email notifications you receive, update your preferences here.
Collection and use of non-personal information
We collect aggregated (non-personal) information such as Internet domain, IP address, browser, operating system, referring/exit pages, date and time stamp, etc. from all visitors to our website for statistical purposes. Aggregated information does not include personal identifying information. The information collected is used for analysis and reporting, providing information on site trends and usage so that we can continue to enhance our site based on our customers’ needs. We may disclose anonymous, aggregated data to third parties working with RTD or include such data in public records.
RTD uses Google Analytics, a web analytics tool that helps website owners understand how visitors engage with their website. The Google Analytics Terms of Service, which all Analytics customers must adhere to, prohibits the tracking or collection of personal information using Google Analytics or associating personal information with web analytics information. Visit Google Analytics Privacy Overview for more information.
RTD uses GovDelivery, a third-party digital subscription management service to manage email subscriptions and communications. GovDelivery does not share information gathered through its clients with third parties for promotional purposes. Visit GovDelivery’s Legal and Privacy Overview for more information.
Smart card (MyRide, EcoPass, CollegePass)
Children’s Online Privacy Protection Act
RTD complies with the requirements of the Children’s Online Privacy Protection Act. RTD will not target its offerings towards or knowingly collect any personally identifiable information from children under 13 years of age.
To ensure site security, RTD employs software programs to monitor network traffic and identify unauthorized attempts to upload or change information, or otherwise cause damage.
Links to other websites
This privacy statement applies solely to RTD’s website. Links to other websites are included to provide our riders with supplemental information. If you choose to follow these links, you are leaving RTD’s website and are subject to the privacy policies of those sites. RTD is not responsible for content or policies of those websites.
Copyright © 2011-2019 The Regional Transportation District. All rights reserved.
RTD, 1660 Blake Street, Denver, CO 80202
Last updated October 2017