RTD Customer Satisfaction Surveys
Every three or four years, RTD conducts onboard Customer Satisfaction Surveys with bus, light rail, skyRide, and call-n-Ride passengers to help us learn more about our riders’ satisfaction with these services. Late last fall, randomly selected riders were asked to evaluate RTD service in many performance categories, including driver performance, park-n-Rides, web site, security, Telephone Information Center, convenience, customer information, fares, travel time, comfort, and traveling with bicycles. The study also provides RTD with helpful information
on our riders' trip characteristics and demographic profiles.
Design Criteria
RTD Design Criteria have been developed for use during the planning, design and construction of RTD projects. These criteria provide guidance and requirements for the development of transit related improvements including bus facilities, light rail and commuter rail systems.
Downtown Multimodal Access Plan
The main goal of the Downtown Multimodal Access Plan is a detailed, integrated plan for vehicular, freight, pedestrian, bicycle and transit access into and throughout Downtown Denver over the next 20 to 25 years.
Facts and Figures
Facts and Figures are published each year to provide information on the District, light rail service, bus fleet, ridership, brief financial information, staff numbers and much more.
Financial Documents
Read the 2009 Comprehensive Annual Financial Report as of December 31, 2008.Click here to download sections of the report.
The 2009 Adopted Budget will provide you with a summary of the 2009 Adopted Budget as approved by the Board of Directors of the RTD on November 18, 2008. Click here to download sections of the document.
Review the Notice of RTD's 2010 Proposed Budget.
Ridership Statistics Archive
This archive provides various reports on ridership.
Service Performance Archive
This archive provides reports on annual service performance by route and other special services reviews.
Union Station Master Plan
Denver is a city on the move. It is growing and changing every day. So it is critical to our future success that Union Station change with the times too. Developing the Master Plan for Union Station is the first step of that process. Check out this website for the latest information on the Master Plan for Union Station.
Use of RTD Facilities Policy
RTD owns property all across the metro-area so it's no wonder that people, organizations and businesses approach RTD on a daily basis to use our facilities for promotions, new business ventures, advertising, etc. Review our Use of RTD Facilities Policy to learn about the activities RTD permits or prohibits at our facilities and how to acquire a use permit, vendor license or lease.
Title VI Policy
Every department, division, and employee of RTD is responsible for carrying out RTD’s commitment to non-discrimination, including the requirements of Title VI. Learn more about RTD’s Title VI Policy Statement and compliant procedure.
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