Exchange Policy for 10-Ride Ticket Books and Access-A-Ride Ticket Books

Unused tickets expired as of December 31, 2019 will be accepted as valid fare payment until January 31, 2020. 10-Ride tickets or Access-A-Ride tickets can be exchanged for credit towards 2020 fare products until January 31.

You can exchange unused 10-Ride tickets or Access-A-Ride tickets up to January 31, 2020 and receive credit toward the purchase of stored value on a MyRide smart card (when exchange is done in person), 2020 ticket books, or monthly passes. Exchanges can be made in person at RTD-operated sales outlets or by mail. Credit will be given toward the purchase of full ticket books only. Ticket-for-ticket exchange is not available.

Cash refunds are not available. No exchanges of 2019 tickets allowed after January 31, 2020.

How To Exchange Your Tickets:

By Mail
To exchange paper fare products by mail, use the Exchange Rate Chart below for the amount of credit and to calculate the remaining amount due. Include the expired paper fare products 10 Ride Ticket Booksalong with a check or money order made payable to RTD for the 2020 product you wish to purchase and mail to RTD Accounting Office, P.O. Box 9769, Denver, CO 80209-0769. Please include your name, address and phone number. Allow up to 30 days to receive your 2020 fare products.

In Person
You can receive credit for up to 20 ticket books in person at RTD-operated sales outlets at Civic Center Station, Union Station, Downtown Boulder Station, Boulder Junction at Depot Square Station, and Denver Airport Station. Exchanges cannot be made at third-party sales outlets such as King Soopers and Safeway.

For exchanges of more than 20 ticket books, please mail them to RTD's Accounting Office, P.O. Box 9769, Denver, CO 80209-0769.

Exchange Rate Chart for 10-Ride Ticket Books

Quantity of Tickets to Exchange Local Local Discount Local
Youth
Regional Regional Discount Regional Youth
1 $2.80 $1.40 $0.90 $5.05 $2.53 $1.60
2 $5.60 $2.80 $1.80 $10.10 $5.06 $3.20
3 $8.40 $4.20 $2.70 $15.15 $7.59 $4.80
4 $11.20 $5.60 $3.60 $20.20 $10.12 $6.40
5 $14.00 $7.00 $4.50 $25.25 $12.65 $8.00
6 $16.80 $8.40 $5.40 $30.30 $15.18 $9.60
7 $19.60 $9.80 $6.30 $35.35 $17.71 $11.20
8 $22.40 $11.20 $7.20 $40.40 $20.24 $12.80
9 $25.20 $12.60 $8.10 $45.45 $22.77 $14.40
Full Book $28.00 $14.00 $9.00 $50.50 $25.25 $16.00

Exchange Rate Chart for Access-a-Ride Ticket Books

Quantity of Tickets to Exchange Local
1 $5.00
2 $10.00
3 $15.00
4 $20.00
5 $25.00
Full Book $30.00