NEW: Grocery and Food Bank Delivery Service
Did you know that Access-a-Ride can now bring grocery orders to Access-a-Ride customers’ doors at no cost? The process is easy, and it simply requires that customers contact us one day in advance to arrange for grocery delivery once an order has been placed. Grocery pickup is now available from King Soopers, Safeway, Community Ministry Southwest food bank, Senior Hub Senior Solutions, Adams County Food Bank, Action Center, Immaculate Heart of Mary Catholic Parish and Growing Home. As additional food bank and grocery store locations are made available, that information will be shared on RTD’s website, at rtd-denver.com/services/access-a-ride.
To have a grocery order delivered using Access-a-Ride, customers must complete the following simple steps:
- Call or go online to set up an order and pickup time from a participating grocer or food bank.
- If placing an order with Safeway or King Soopers, make sure to select the “pickup” option.
- Once the order is placed and a date and pickup time is selected, call Access-a-Ride reservations at 303-292-6560 and book a trip to have the groceries picked up at that date and time. Reservations staff must also have the address of the grocer or food bank.
There are a few additional details to consider:
- Our drivers cannot step inside homes. If the front door is not visible from the curb, please provide our reservations staff with a phone number so you can be notified when the driver has arrived.
- Because orders may be onboard a vehicle for over an hour, we ask that customers do not order frozen food.
- Groceries cannot be left at an unattended address, so please note the scheduled delivery time and be present to receive the order.
- Please make sure to contact us to delay, reschedule or cancel the order if the pickup time, date or location changes.
If customers have any questions about this process, our Access-a-Ride reservations staff will be happy to help. As always, customers can also book regular trips to and from the grocery store for shopping.