RTD customers can now use 2020 10-Ride and Access-a-Ride ticket books through 2021

COVID-19 restrictions a factor in decision to extend use and exchange period.

The Regional Transportation District (RTD) is extending the use and exchange period for 2020 10-Ride and Access-a-Ride ticket books through the end of 2021. 

The agency made the decision because many RTD customers did not have an opportunity to use or exchange pre-purchased 2020 10-Ride and Access-a-Ride tickets before they expired, due to COVID-19 safety concerns, service reduction or limited vehicle capacity.  

Usually, RTD allows customers to use or exchange unused 10-Ride tickets or Access-a-Ride tickets for credit toward ticket books or monthly passes until Jan. 31. Exchanges can still be made in person at RTD-operated sales outlets or by mail if a customer chooses.  

Customers should note that Free Ride Coupons and monthly passes that expired on Dec. 31 are not included in the exchange and cannot be used as valid fare in 2021.