RTD taking action to encourage social distancing

RTD is taking steps to ensure that social distancing is adhered to across the system, including asking the public to use good judgment. The agency has implemented several steps to encourage social distancing to keep employees and passengers safe. Now RTD will work to minimize the number of riders on its buses and trains. 

  • Limit capacity to approximately 15 passengers per bus and 20 on larger buses
  • If necessary, buses will bypass stops if social distancing limits are reached
  • Add additional buses on the most popular routes and stage buses in those areas as available
  • Limit capacity to approximately 30 on rail cars.

RTD is following the provisions of the Guidelines for Public Transportation Providers issued by the Colorado Department of Public Health and Environment (CDPHE) to ensure the safety of employees and passengers. The agency is now appealing to the public to be partners in safety.     

“Our intent is to provide sufficient service while asking passengers to exercise social distancing on our vehicles,” said Paul Ballard, RTD interim general manager and CEO. “It is imperative that our passengers use sound judgment when boarding and selecting a seat on our buses and trains to ensure they can maintain social distancing.” 

Over the past few weeks, RTD has taken proactive measures to protect its employees by providing personal protective equipment (PPE), including masks, gloves, sanitizing wipes, and hand sanitizers as they become available. PPE continues to be a challenge to obtain but the agency continues to find creative means of acquiring supplies.  

Rear-door boarding and exiting along with suspension of fare collection was instituted to create another layer of social distance between operators and riders and eliminate the need for contact with the farebox. Plastic chains have been installed to rope off the area behind the operators and wheelchair securement area to ensure social distancing and protect our operators and customers from crowding. 

Security officers are roving throughout the RTD system with some officers at end-of-line stations to ensure passengers leave the vehicles at the end of a route or line as required by the Customer Code of Conduct, in order to prevent unsafe sheltering on RTD vehicles.   

While all these measures have been put in place to improve safety, everyone must do their part to ensure safety for employees and passengers. Passengers should only take essential trips, wear masks while riding transit, practice proper hand-washing hygiene and coughing and sneezing etiquette, and don’t board a vehicle if it appears to be full.  

RTD is also offering grocery delivery to Access-a-Ride customers as a food delivery option that does not require some of the most high-risk people to leave home.    

For the latest RTD updates about COVID-19 and a full list of our actions, visit  rtd-denver.com/coronavirus.