Snow or Shine – RTD Keeps You Moving
If you thought today’s commute was challenging, try driving a bus or light rail train in these snowy, icy conditions. RTD’s operators faithfully drove their buses and trains today during the snowiest October Denver has seen in 22 years.
Safety is a core value at RTD and on snowy days, a number of checks and balances are in place to keep riders safe and warm. Bus drivers receive annual training that includes preparing for driving safely on icy or snow-packed roads.
Train operators must be aware of ice that can build up on the overhead catenary wires. To prevent these conditions from occurring, trains are run through the system around the clock to keep the lines clear of ice. Staff also conduct field inspections to check and exercise the track switches and their heaters.
Once aboard a RTD train or bus, riders can warm up – all trains and buses are heated to between 65 to 70 degrees and drivers only open and close doors when passengers are boarding. Steps on the trains are also heated to keep ice from forming. Bus steps can become slippery, so riders should use handrails and kick snow off before stepping on the bus. RTD staff and contractors also clear the snow from RTD bus stops, rail stations and shelters throughout its service area.
The Customer Care call center fielded higher-than-usual calls today and the social media team responded to additional messages via Twitter and Facebook.
RTD activated its ‘snow desk’ to monitor bus movement throughout the metro area. If a bus gets stuck, RTD crews are dispatched to assist. Some routes have chain/traction law restrictions, especially the mountain routes in Nederland, Evergreen, Pine Junction/Conifer and Boulder Canyon. When needed, buses will chain up and staff will be stationed at various locations to assist.
RTD appreciates all its drivers and other team members who are braving the storm to keep our community moving. Riders should plan for some delays and dress accordingly. Some trips are experiencing 15- to 30-minute delays. For the latest on service impacts, follow our Twitter account @RideRTD.