Each month we highlight operators and other employees for their exceptional customer service. This month we would like to share commendations for the great work of all the men and women operators that keep our system running.
“RTD bus drivers get me to and from work on a daily basis with 98 – 99% timeliness, courtesy, and efficiency. Drivers greet customers in a friendly manner, drive safely, and allow me to sit back and read while being transported. Some drivers are especially friendly and make the experience very pleasant. Having routine drivers who I recognize and trust make my commute even more enjoyable.”
“To all RTD drivers: thank you for your persistence in bad weather. Many people made it home due to you all!”
“I don’t know the driver’s name but he is amazing. I locked my keys in my car along with my phone and was in the process of walking home on this freezing night. He stopped and offered me a ride. I am so grateful. It was only a few blocks but it made my night so much better. He is an amazing human being and I wish him the very best.”
“I just want to let you know that the woman driving my bus today is one of the best drivers I’ve ever had. I have used RTD for over 30 years. She is a great driver and wonderful person. Thank you.”
Let us know how we’re doing. Give us a compliment, suggestion, or ask us a question by completing a customer comment form.