General Counsel Tactics

    Tactic Name

Description

Success Outcome 1

Success Outcome 2

Existing Business Systems Evaluation

Evaluate existing business systems to determine how the department can maximize efficiency and reduce risk

Customer Excellence

Financial Success

Internal CORA Procedure

Refine and implement internal CORA (CO Open Records Act) procedures

Community Value

 

Cross-Training Programs

Develop and refine cross-training and succession planning programs

Employee Ownership

 

Targeted Organization Training

Develop and conduct compliance training in partnership with other departments

Customer Excellence

Employee Ownership

Light Duty Program

Refine and implement Light Duty Program (in coordination with other departments to minimize lost time)

Financial Success

Employee Ownership

Division ROT

Develop and distribute division ROT (Redundant, Obsolete, and Trivial) reports and train records liaisons on new retention schedule

Customer Excellence

Employee Ownership

Claims Resolution Plan

Refine and implement internal property damage claims management and resolution procedures

Community Value