Leann Neverdahl - May 2025 Operator of the Month
May 2025: Leann Neverdahl
May’s Operator of the Month is Leann Neverdahl from Platte Division. Neverdahl was selected after rendering assistance to a customer who had fallen due to a medical issue. She reported the incident to dispatch and remained with the customer in the snowy weather until emergency services arrived. Neverdahl went to great lengths to aid the customer, such as contacting the customer’s husband to get her medical information and relaying that to first responders “Leann exemplifies what it means to be a leader in mobility and a true ambassador of RTD’s commitment to customer excellence,” Assistant Manager of Platte Division Kalee Wallace said.
Q&A
How long have you driven for RTD? Have you always been a bus driver?
As of today, I’ve driven for RTD for 11 years, 2 months, and 7 days. No, I haven’t always been a bus driver. I used to be a Corrections Officer, working at the Denver County Jail. I wanted to work at RTD because I liked how the company was being run.
What were you in a previous life?
I was waiting to be adopted by my amazing mother. My mom was a bus driver too, and she’s very proud of me for being the Operator of the Month—so I’d like to give her a shoutout: “Love ya, Mom!”
What do you like best about your job?
I enjoy helping the people I serve, even when they yell at me; unfortunately, that happens even to the nicest drivers. But what I really like is the element of change. Every day brings a new experience.
If you could listen to music while working, what type would you choose?
I’d love to listen to all kinds of genres, something for everyone from all walks of life, but in the style of elevator music. Instrumental versions of everything! No bad words or offensive lyrics, just a lot of variety. Whether someone likes country, K-pop, or Tupac, there’d be something to enjoy.
If you could deck out your bus, what style would it be?
I’d want a Scooby-Doo–themed bus or something inspired by '80s cartoons. It would be fun for the kids who ride.
If you could change your uniform color, what color would you prefer?
I’ve always worn a uniform, and when I think about it, RTD has my favorite uniform. I like the dark colors and I’m a structured type of gal, so I wouldn’t change a thing.
What type of service would you drive if given the choice?
I love driving the artic buses, so if you could please put the artic on the Route 17 that would be my choice.