What is the First and Last Mile?

First and Last Mile (FLM) is an essential concept for transit agencies. Improving access to and from transit for a wider breadth of people will ultimately lead to a better catchment for transit ridership. This includes providing better access to transit for multiple transportation modes, rather than focusing on one specific mode, such as car parking, and introducing new incentives and travel options to access transit.

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First Mile: Getting from your start point (e.g., your home) to an RTD stop/station

Last Mile: Getting from the RTD station/stop to your final destination (e.g., your job)

 

Strategic Plan

The FLM Strategic Plan defined strategies and policies to improve multimodal transportation and connectivity to RTD services and facilities with the goal of making RTD more accessible to more people. The Plan aims to improve transit accessibility by empowering local jurisdictions, transportation management associations (TMAs), and other partners to understand the range of FLM solutions that are available and then apply those solutions to specific station areas. As FLM strategies and recommendations often span across jurisdictional boundaries, partnerships are key to implementation.

Representative Stations

What Kind of FLM Improvements Do You Want to Make Happen?

Find out more about each strategy by clicking on each recommendation below.

First Last Mile Pilot Projects

Find out more about each First Last Mile pilot project by clicking on the projects below.

RTD continues to work with partner jurisdictions to implement mobility hubs at high ridership transit locations. Mobility hubs focus on transit hubs, bringing multiple modes together to one location to allow seamless transfer between these modes. Further information on Mobility Hubs can be found here.

RTD has received grant funding from the Denver Regional Council of Governments (DRCOG) to plan and implement a wayfinding program. This project will streamline the implementation process, improve connections to RTD transit services, and increase awareness of those services. The program will initially be rolled out at select stations across the District, with the intention of increasing the number of stations with wayfinding over time. This project is expected to kick off in 2020.

RTD is working to introduce non-dedicated vehicles into its FlexRide fleet. This would allow RTD to dispatch non-RTD vehicles to carry FlexRide passengers, saving the agency money and allowing for faster response time for customers requesting rides. This project is being led by the Service Development team.

Do You Want to Make Access Improvements to RTD Property?

RTD has developed a process for making changes to RTD infrastructure, outlined here

Where Do You Want to Make an Impact?

Different density and land use contexts demand different types of FLM strategies. What works well for improving FLM access in an urban setting may be much less effective in a suburban-residential area, and vice versa. This map indicates FLM recommendations for every station/stop in the District.

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