LiVE Program Eligibility and Application

To protect the health and safety of the community and help limit the spread of COVID-19, all Denver Human Services facilities are closed to the public until further notice. The LiVE Program eligibility team will continue to process LiVE applications and answer questions about eligibility and application status. Individuals interested in applying for LiVE can apply online at Colorado.gov/PEAK or call Denver Human Services at the number below.

 

Get there with LiVE

We’ve partnered with community groups on a new program that helps you get to all the places you need to go.

The LiVE application is available on Colorado State benefits site, PEAK: Apply for LiVE

LiVE MyRide Card

LiVE is available as a MyRide Card or on the RTD Mobile Tickets app.


LiVE fare products


  Local Regional Airport
3-Hour Pass
MyRide Smart Card		 $1.80 $3.15 $6.30
3-Hour Pass
RTD Mobile Tickets app		 $1.80 $3.15 Upgrade required
  Local Regional/Airport
Day Pass
RTD Mobile Tickets app		 $3.60 $6.30

Resources

We Want to Hear From You

How do I Qualify?

  • Be between the ages of 20 and 64.

    RTD offers other discounts for those outside this age range.

  • Be at or below 185% Federal Poverty Level.

    For 2019, this means household/family income as follows:
    $23,107 (1), $31,284 (2), $39,461 (3), $47,638 (4)

  • Provide a valid address for your eligibility card.

    If you need help, Denver Metro Area service agencies can help with a temporary mailbox.

  • Live in the RTD service area.

    Visit our system map for area boundaries.

  • Supply household income verification.

    Have electronic copies of documents showing income, letters from employers, or benefits award letters for each individual.

  • Provide a recent photo.

    Upload a clear, close-up color image of yourself on a neutral background to be printed on your eligibility card. *If the uploaded photo is not useable, it will cause a delay in receiving your card.

Applying for LiVE is Easy!

Follow these simple steps to apply through PEAK.

  • Visit the Colorado State benefits site, PEAK, at http://www.colorado.gov/PEAK

  • Apply for yourself and other household members with an account or as a guest.

  • Enter your application information as prompted on PEAK. If you have an SSN, enter it as it may expedite the application.

  • Receive your LiVE eligibility card in the mail. Use it with your LiVE MyRide card or mobile ticket.

Help Resources

For PEAK Technical Questions:

PEAK Technical Support Center

RTD LiVE Application Status:
For questions about the status of an RTD LiVE Application, contact Denver Human Services.
Denver Human Services

RTD LiVE Discount Identification Card:
Approved applicants will receive their card in the mail. For questions about the RTD LiVE card or if you need a replacement card contact RTD.

RTD LiVE Fare Products:
For questions about the RTD LiVE fare products and where they can be purchased, contact RTD Customer Care.
RTD Customer Care

Timeline

March 2017 – February 2018
RTD convenes a 25-member pass program working group, consisting of stakeholders from across the region, to evaluate RTD’s fare structure and pass programs. Regular meetings are held to seek public input and evaluate potential changes.
March 2018 – April 2018
An income-based fare discount program emerges as a key element of the group’s consensus recommendation to RTD’s Board of Directors. RTD staff analyzes the recommendation.
July 2018
Public feedback is collected at eight districtwide open houses, through an online comment form and by survey. Recommendations continue to be reviewed by staff and studied by the board.
September 2018
RTD’s board approves changes to fares and pass programs, with the income-based fare discount program to be implemented in summer 2019.
October 2018 – January 2019
RTD works with the Governor’s Office of Information Technology to begin developing an RTD program application option through the state’s existing public benefits application system, PEAK.
February 2019 – March 2019
RTD hosts meetings with internal and external stakeholders including schools, businesses, nonprofits and other advocacy groups to brainstorm a name and design for the program, provide marketing direction and discuss outreach tactics.
RTD negotiates an intergovernmental agreement with the state to develop changes in PEAK that allow LiVE Program applications to be submitted.
February 2019 – July 2019

The LiVE Program application option through PEAK is developed and tested.

RTD collaborates with Denver Human Services to provide income verification and customer service functions for LiVE Program applicants.

RTD and its contractors complete all remaining technical and logistical details necessary to offer the LiVE Program, including:

  • The creation of all LiVE fare media and passes, including MyRide, mobile ticketing and nonprofit program options.
  • Securing a vendor for printing and mailing the proof of eligibility cards and developing a card management system.
  • Training of all RTD operators, fare inspectors, and sales and customer care agents on the new program and fare products.
July 2019
The LiVE income-based fare discount program launches and begins accepting applications on PEAK.