
RTD Is ready for emergencies—here’s how you can be too
Ready, calm, safe: RTD’s tips for navigating emergencies
Every day, thousands of customers count on RTD to get them where they need to go safely and reliably. While emergencies are rare, being prepared helps everyone respond quickly and confidently. RTD trains its operators to respond in a variety of circumstances to ensure fast, coordinated action during any unexpected situation. Customers play an important role, too.
One of the simplest steps is to be mindful of the vehicle exits. Whether you’re on a bus, light rail, or commuter rail vehicle, take a moment to identify the nearest emergency exits. This small habit can save valuable time when it matters most.
If an emergency occurs, follow instructions from RTD operators and emergency personnel. They are trained to manage a variety of situations, such as mechanical issues, medical events, severe weather impacts, or service disruptions that may require evacuating a vehicle. Staying calm and attentive ensures a smoother response for everyone on board.
RTD is ready — are you? A few simple steps can help you stay prepared:
Emergency preparedness checklist
- Identify the nearest exits as soon as you board
- Keep personal items secure and out of walkways
- Stay alert and minimize distractions near stations and platforms
- Follow all operator announcements and posted safety signage
- Assist others only if it is safe for you to do so
If you ever see unsafe or suspicious behavior, say something. RTD Transit Police dispatchers are available 24/7. Contact them in one of these convenient ways:
- Elert form on RTD website: https://go.elerts.com/rtd?ref=WEBSITE
- Call: 303.299.2911
- Text: 303.434.9100
Together, RTD and customers can help maintain a safe and comfortable transit experience.