Lost and Found

Lose Something?

To find your lost item, call Customer Care at 303-299-6000 and select Option 3, or report your lost item online now.

In special situations, we may be able to contact bus operators in an attempt to locate certain essential items:

If we are able to confirm that an item matching the description of your lost item was recovered, you are welcome to meet the operator on the route, or check with Lost and Found after 1:00 p.m. the next business day and make arrangements to recover the lost item.

Please note:

Lost and Found Procedure

Items found on RTD vehicles are normally available for pick-up after 1:00 p.m. the following business day at our Lost and Found facilities. You can call Customer Care at 303-299-6000 and select option three to inquire if your item was found prior to visiting our facilities. You may also report lost items online.

RTD is not responsible for lost items, but we will do our best to reunite items with their owners.

Lost and Found Locations

All found items that are not thrown away are sent to Lost and Found. Items found on Denver Metro routes are sent to Civic Center Station. Items found on Boulder/Longmont routes are sent to Downtown Boulder Station. Items are retained for at least seven days prior to being destroyed or donated to charity.

With the exception of bikes, items are delivered to lost and found locations each business day and are available after 1:00 p.m.

Civic Center Station

1550 Broadway
Denver, CO 80202

Pick-up hours:
Monday through Friday
7:00 am - 6:30 pm

Boulder Junction at Depot Square Station

Temporary hours 8:00 am - 5:00 pm

The Following Items are Disposed of Immediately if Found:

The Following Items are Reported to RTD Transit Security and are Disposed of:

Lost Bikes

Boulder/Longmont

Bikes left on buses based in the Boulder/Longmont area are generally delivered to the Downtown Boulder Station each business day.

Denver Metro

Bikes left on buses based in the Denver Metro area are typically delivered to Civic Center Station on Mondays, Wednesdays, and Fridays, except RTD holidays.

After seven days from the date of loss, all unclaimed bikes are donated to charity.

Tips to Avoid Leaving Your Bike on a Bus: