Mobile Ticketing

The MyRide mobile barcode and RTD mobile tickets are valid on all regular bus, FlexRide, SkyRide, and train services. They are not valid on Access-a-Ride or RTD Special Service routes and another form of fare payment is required to ride these services. Please read RTD’s fare policies before traveling.

Yes. You can sign in to your RTD MyRide account online and manage your balance, payment options, and any MyRide cards associated with your account. Click here to sign in or create your RTD MyRide account.

The MyRide mobile barcode allows you to simply scan your phone at validators to pay your fare on RTD buses and trains using your account balance. When you use your MyRide mobile barcode your trips accumulate and your fare will automatically be capped at the cost of a Day or Monthly Pass ensuring you never pay more than you should.

You may pre-purchase tickets for future use and activate as you ride or purchase a ticket on the day of travel. Pre-purchased tickets expire 45 days after purchase even if not activated for use. 10-Ride Ticket Pack passes expire 120 days after purchase even if not activated for use.

You must activate your ticket before boarding a bus or train. Bus operators and fare inspectors will require an activated ticket. Please note: tickets will expire at 2:59 a.m. on the day after activation.

Yes. If you have a Local Day Pass you may take a one-way trip on a higher level of service if you pay for the upgrade in cash on the bus, or purchase an upgrade ticket at a ticket vending machine on a rail platform or at a rail station.

Yes. Purchased tickets and passes expire 45 days after purchase even if they are not activated. 10-Ride Ticket Pack passes expire 120 days after purchase even if not activated.

Mobile tickets have an expiration time of 2:59 a.m. on the day after activation. Depending on when you activate, this may not be a full 24-hour period.

No, but we recommend that you do for your convenience and protection. If you create customer account and your mobile device is lost, stolen, or replaced, your balance and any unused, unexpired tickets will be available when logging into your account on the new device.

Mobile tickets do not need cell phone or Wi-Fi services to be displayed. You do need connectivity to purchase a ticket, which must be done before boarding. If you lose cell phone service after purchasing a ticket, you will still be able to activate and display the ticket from the ticket wallet.

If your mobile phone is inoperable, you will have to use some other payment method for the trip.

Yes, you can buy up to 10 mobile tickets per ticket type in a single purchase, with a maximum of 20 tickets per ticket type in a day. You can still use your MyRide barcode to pay for your fare, but others will have to use mobile tickets that are purchased separately, and fare capping will not apply to those tickets. You must activate a ticket for each passenger before boarding an RTD vehicle. Be aware that activating a large number of tickets may slow down the app.

If you have an RTD MyRide account and purchase a new mobile device, simply install the app on your new device and sign into your account. Your balance and any unused or unexpired tickets will be available. If your balance or any unused or unexpired tickets do not appear, please contact RTD’s Customer Care team at 303.299.6000.

Receipts are available through email for all purchases made through the RTD Mobile Tickets App. Please enter your email address when you purchase a ticket, and a receipt will be automatically emailed to you. If you can’t find your receipt, you can open the ticket from your ticket wallet and re-send the receipt to your email address.

RTD does not issue refunds for unused fare media. In the event of service disruptions, please contact RTD Customer Care at 303.299.6000.

No, the RTD MyRide app is free to download. You may incur data usage fees via your mobile service provider for use of the application. RTD is not responsible for any mobile carrier data charges that a customer incurs as a result of downloading or using the RTD MyRide app.

The RTD MyRide app is available on the majority of iOS and Android devices installed with recent operating systems. Older versions of software may not be supported.

When making a purchase, you can select between a full price pass and a discounted pass. Discount fares are available for all seniors 65+; individuals with disabilities; Medicare recipients; and elementary, middle, and high school students ages 6-19. Proof of eligibility is required. Active duty members of the U.S. military ride for free on all RTD services. Individuals with disabilities may obtain a Special Discount Card by calling 303.299.2667.

Children five years of age or younger ride free with a fare-paying adult. Limited to three children with each fare-paying adult. 

Active duty members of the U.S. Military ride for free on all RTD services. Proof of eligibility is required.

You have the option to store your credit card details for future transactions.

The RTD Mobile Tickets platform is fully certified and compliant with Payment Card Industry standards (PCI-DSS). All payment communications are fully encrypted via SSL, any sensitive data stored are highly encrypted, and systems are constantly being monitored for security vulnerabilities.