Fare Collection Resumption

Fare collection and front door bus boarding resumed on July 1, 2020. Learn more.
 

Mobile Ticketing Monthly Pass

  • Exchange: Mobile ticketing April monthly passes can be exchanged for a different month in 2020, once fare collection resumes. To request your new monthly pass, call Customer Care at 303-299-6000, contact us online, or visit an RTD Sales Outlet.
  • Refund: Call Customer Care at 303-299-6000, contact us online, or visit an RTD Sales Outlet to request a refund for an April mobile ticketing monthly pass.

Mobile Ticketing Day Pass and Three-hour Pass

  • Day Passes and Three-hour Passes that have expired while RTD has suspended fare collection, which have not already been exchanged for replacement passes or refunded, will automatically be replaced with passes of the same type with a longer validity period of 120 days. No action is required by users. Replacement passes will be issued by June 30.

Ease and Convenience in the Palm of your Hand

RTD’s Mobile Tickets app lets you buy tickets and passes anytime from anywhere. Simply download the app and purchase tickets for immediate use or purchase in advance for future travel. It’s fast, easy, and available any time you’re on the go.

  • Bypass lines and ticket vending machines
  • No exact change required
  • No more lost paper tickets
  • Your phone is your ticket
  • Secure account makes purchasing a breeze
  • Connect to other RTD resources like the Trip Planner and Next Ride apps

New Features Now Available!

  • Monthly Pass purchase option now available
  • 3-Hour Pass purchase option now available. The 3-Hour Pass allows riders to take unlimited trips at the same service level (Local or Regional) on bus and train.
  • Transactions are fast - usually less than one minute to purchase and activate a ticket*
  • Store multiple credit cards on file for fast and easy payment

* Transaction time not guaranteed and is dependent upon signal strength in area of use and other factors.

How to Use Mobile Ticketing

  1. Pre-purchase tickets for future use or buy a ticket on the day of travel

    (Pre-purchased tickets expire 45 days after purchase even if not activated. Activated tickets expire at 2:59 a.m. the following morning after activation)

  2. Select "Buy Ticket"
  3. Select ticket type
  4. Enter payment info and the pass is delivered instantly
  5. Activate your ticket before boarding a bus or train
  6. Show to operator and fare inspector

Access via the Web Portal

There is now more than one way to access a mobile ticketing account. You can also access the account from your computer. Via the web portal, you can:

  • Purchase mobile tickets
  • Add additional payment methods
  • View purchase receipts
  • Create a mobile ticketing account.

Credentials will be the same email address and password that are used for a mobile ticketing account.

Web Portal

Download the RTD Mobile Tickets App

Skip the line and the vending machine, and get on your way today!

Thumbnail
Thumbnail

Mobile Ticketing Fares for 2019

Local

$3.00
$1.50*/$0.90**
3-Hour Pass

Regional

$5.25
$2.60*/$1.60**
3-Hour Pass

Airport

$10.50
$5.25*/$3.20**
3-Hour Pass

Local

$6.00
$3.00*/$1.80**
Day Pass

Regional/Airport

$10.50
$5.25*/$3.20**
Day Pass

Local

$114
$57*/$34.20**
Monthly Pass

Regional/Airport

$200
$99*/$60**
Monthly Pass

* Discount fares apply to seniors 65+, individuals with disabilities, and Medicare recipients. ** Youth discount fares apply to youth ages 6-19 (up to three children ages 5 and younger ride free with a fare-paying adult). Active duty members of the U.S. military ride for free on all RTD services. Proof of eligibility is required for all passengers using discounted fare products.

Mobile Tickets can be used on all regular bus, FlexRide, SkyRide, and train services. Mobile tickets are not valid on Access-a-Ride and RTD special routes, including, but not limited to BroncosRide, BuffRide, Ski-n-Ride, and SeniorRide.

Contact Us

Contact us about your RTD Mobile Tickets app account or purchase

Mobile Ticketing Frequently Asked Questions

Mobile tickets are valid on all regular bus, FlexRide, SkyRide, and train services. They are not valid on Access-a-Ride or RTD Special Service routes, such as BroncosRide, BuffRide, RunRide, or SeniorRide. Another form of fare payment is required to ride these services. Please read RTD’s fare policies before traveling.

Local Day Passes and Regional/Airport Day Passes are available via the RTD Mobile Tickets app.

You may pre-purchase tickets for future use and activate as you ride or purchase a ticket on the day of travel. Pre-purchased tickets expire 45 days after purchase even if not activated for use.

You must activate your ticket before boarding a bus or train. Bus operators and fare inspectors will require an activated ticket. Please note: tickets will expire at 2:59 a.m. on the day after activation.

Yes. You can use the same activated mobile ticket to transfer to other routes until the end of the RTD service day at 2:59 a.m. If you have a Local Day Pass you may take a one-way trip on a higher level of service if you pay for the upgrade in cash on the bus, or purchase an upgrade ticket at a ticket vending machine on a rail platform or at a rail station.

Yes. Purchased tickets expire 45 days after purchase even if they are not activated for user. Activated tickets automatically expire at 2:59 a.m. on the day after activation.

Mobile tickets have an expiration time of 2:59 a.m. on the day after activation. Depending on when you activate, this may not be a full 24-hour period.

We recommend that you set up an account for your convenience and protection, but you may check out as a guest. If you have created a customer account and your mobile device is lost, stolen, or replaced, you will be able to migrate unused, unexpired tickets to your new device when logging into your account on the new device.

Mobile tickets do not need cell phone or Wi-Fi services to be displayed. You do need connectivity to purchase a ticket, which must be done before boarding. If you lose cell phone service after purchasing a ticket, you will still be able to activate and display the ticket from the ticket wallet.

If your mobile phone is inoperable, you will have to use some other payment method for the trip.

You can buy up to 10 tickets per ticket type in a single purchase, up to a maximum of 20 tickets per ticket type in a day. You have to activate a ticket for each passenger before boarding an RTD vehicle. Activating a large number of tickets will slow down the app.

If you have created a customer account and purchase a new mobile device, just install the app on your new device and sign into your account. You will be able to migrate your tickets to the new device, access your ticket wallet, and purchase as usual. If you have an unused, unexpired ticket that does not appear, please contact RTD’s Customer Care team (303.299.6000).

Receipts are available through email for all purchases made through the RTD Mobile Tickets App. Please enter your email address when you purchase a ticket, and a receipt will be automatically emailed to you. If you can’t find your receipt, you can open the ticket from your ticket wallet and re-send the receipt to your email address.

RTD does not issue refunds for unused fare media. In the event of service disruptions, please contact RTD Customer Care at 303.299.6000.

The RTD Mobile Tickets app is free to download. You may incur data usage fees via your mobile service provider for use of the application. RTD is not responsible for any mobile carrier data charges that a customer incurs as a result of downloading or using the RTD Mobile Tickets application.

The RTD Mobile Tickets application is available on the majority of iOS and Android devices installed with recent operating systems. Older versions of software may not be supported.

When making a purchase, you can select between a full price pass and a discounted pass. Discount fares are available for all seniors 65+; individuals with disabilities; Medicare recipients; and elementary, middle, and high school students ages 6-19. Proof of eligibility is required. Active duty members of the U.S. military ride for free on all RTD services. Individuals with disabilities may obtain a Special Discount Card by calling 303.299.2667.

Children five years of age or younger ride free with a fare-paying adult. Limited to three children with each fare-paying adult. 

Active duty members of the U.S. Military ride for free on all RTD services. Proof of eligibility is required.

You have the option to store your credit card details for future transactions.

The RTD Mobile Tickets platform is fully certified and compliant with Payment Card Industry standards (PCI-DSS). All payment communications are fully encrypted via SSL, any sensitive data stored are highly encrypted, and systems are constantly being monitored for security vulnerabilities.