Social Media Comment Policy

Below outlines RTD's Social Media Comment Policy. This policy addresses comments made on our social media channels including, but not limited to, Facebook, Twitter, LinkedIn, Instagram and YouTube.

We appreciate your support and interest in RTD. By participating in social media, RTD intends to engage individuals and organizations about topics related to RTD’s mission.

Transit Service-Related Questions or Comments

All service-related questions or comments that require an immediate response should be directed to the RTD Telephone Information Center at 303.299.6000. Your questions may also be answered by visiting RTD-Denver.com.

Disclaimer

Communications made via comments on any RTD social media channel or page will in no way constitute a legal or official notice or comment to RTD for any purpose. RTD cannot attest to the accuracy of all the information provided by third parties or any other linked sites. Posted comments and images do not necessarily represent the views of RTD and do not constitute an endorsement on behalf of RTD.

Moderated Comments

RTD welcomes a respectful discourse that includes your comments, ideas and concerns. Comments are immediately released into the public domain so do not submit anything you do not wish to be broadcast to the general public including personally identifiable information. Comments are welcome at any time but RTD moderates comments during normal business hours. RTD does not discriminate against any viewpoint but reserves the right to remove comments that do not adhere to these standards.

RTD considers the following comments unacceptable:

Abusive, vulgar, offensive, threatening, defamatory or harassing language, personal attacks, or offensive terms that target specific individuals or groups or that incite illegal activity.
Comments that are off-topic or that promote, endorse or oppose a service or product, political party, person campaigning for elected office or ballot proposition.
Spam including the same comment posted repeatedly or gratuitous links to sites.
Comments infringing on copyrighted or trademarked material, or is deemed an infringement of intellectual property.

Privacy

RTD’s social media channels and sites are not hosted by RTD and thus its privacy policies do not apply. By accessing or using each particular social media site, you are accepting the practices described in its privacy policy.

For questions or comments regarding our social media channels and/or this policy - please get help online.