Ride with Lyft

• If you already have a Lyft account, your Lyft Pass will apply automatically
• If you do not have an account, follow the email or text to sign up
• Once set up correctly, your pass will be ready to use
  • The pass only works if your Lyft account uses the same name, phone number, and email from your AOD form.

• Download the Lyft app (App Store or Google Play)
• Create an account or log in
• Make sure your phone number matches what you provided to RTD
• Add a payment method
• RTD will send your Lyft Pass to your account

Step 1: Enter Your Trip

• Open the Lyft app
• Tap “Where are you going?”
• Enter your destination
• Confirm your pickup location

Step 2: Choose Your Ride

• Review ride options
  • You may only select Standard, Wait & Save, or XL. Choosing any other ride type will cause your Lyft Pass to not work.
• Select your ride type
• Make sure the screen shows your reduced fare (example: $4.50)
• Make sure it shows Ride Pass / Promo applied
• If not, you may be charged full price
• Tap “Select [Ride Type]”
• Tap Confirm and Request

Step 3: During Your Ride

• Track your driver in the app
• Confirm the driver and vehicle before entering
• Follow your trip in real time

Step 4. After Your Ride (Check Payment)

• After your ride ends, open your receipt
• Tap the “i” (info) icon
• Review what you paid
• Review what RTD covered

• Use this option if you want to turn off Lyft Pass for the trip taken

How to Check Lyft Pass Balance

• Tap the person icon (bottom right)
• Tap Payment
• Scroll to Lyft Pass
• Tap to view remaining rides and details

How to Get Help

• Tap the person icon (bottom right)
• Tap Help
• Select your issue
• Visit help.lyft.com
• Service Animal Hotline: 1-844-554-1297