Ride with Sunshine!

To use Sunshine Rides for Access-on-Demand trips, you must:

1. Have a current RTD Access-a-Ride certification
2. Submit the Access-on-Demand Enrollment Form and select Sunshine Rides as a provider. Allow 3 business days for processing.
3. Set up your Sunshine Rides account
4. Your name must match your RTD enrollment records

1. Download the Sunshine Rides app and add your information
   1. Sunshine Rides - Apple App Store
   2. Sunshine Rides - Google Play Store
2. Or call 970-777-7777. A team member can walk you through the process by phone if needed.

1. Call 303-244-1388 (Not available 1:30am - 3:30am)
2. Provide your name, pickup address, destination and any accessibility or mobility device needs.
3. Let the representative know if you need a wheelchair-accessible vehicle (WAV)
4. Confirm you pick up time, vehicle details and estimated fare before hanging up.

1. Text 970-777-7777 (Not available 1:30am- 3:30am)
2. Provide your name, pickup address, destination and any accessibility or mobility device needs.
3. Let the representative know if you need a wheelchair-accessible vehicle (WAV)
4. Confirm you pick up time, vehicle details and estimated fare before hanging up.

Booking by app:

1. Open the Sunshine Rides app and enter your pickup location
2. Enter your destination
3. Select your vehicle type- standard or wheelchair-accessible (WAV- Only for eligible customers)-- and add any mobility device or service animal information.
4. Review your trip details. Your RTD subsidy will apply automatically.
5. Trip price, post-subsidy, will show.
6. Tap to request- Sunshine will confirm your booking within 5 minutes.

You will receive a confirmation with your driver's name, vehicle information, and estimated arrival time.

*Note: For Access-on-Demand to be available as a payment method in the Sunshine Rides app, you must verify your email by following the link sent to your inbox. See the Rider App Guide for more detailed instruction.

Download the Sunshine Rides app on the Apple App Store

Download the Sunshine Rides app on the Google Play Store

Book your ride online here. Booking online requires mobile phone for text authentication.

To use a WAV, you must be eligible through Access-a-Ride to do so. Call 303-299-2960 to discuss updates to your eligibility and mobility devices.

When requesting a ride, select the WAV option in the app or mention it when you call. Sunshine WAV vehicles are equipped with rear-entry ramps, four-point securement, and ADA-compliant restraint systems.

You will pay for your ride using an in-vehicle payment system at the end of your ride. Your RTD subsidy will be applied automatically. You are responsible for your fare and any amount above the subsidy.

RTD Fare:

• Standard: $4.50 before subsidy applied
• LiVE: $2.25 before subsidy applies
• Under 19: No fare
• Subsidy: RTD subsidy: $20 per trip, applied after your fared
• Monthly limit: 60 trips across all Access-on-Demand providers (customers track their own total)

Sunshine Rides Pricing

• $6 base rate
• $4 per mile
• Waiting Time: $2 per minute
• $2 per extra passenger

Tips

Tips are optional and not covered by the RTD subsidy.

Paying with Cash

For riders without a bank account, you can use cash app, venmo, chime or pay pal to load cash on the digital card of your choice. For more information contact Sunshine Rides at 970-777-7777.

Rules
Please wear your seatbelt throughout your trip. Eating, drinking, smoking, and vaping are not permitted in Sunshine vehicles.

After your ride is confirmed, Sunshine will send your driver's name, vehicle details and arrival time.

• Be ready at your confirmed curbside pickup location
• Match the license plate in your confirmation to the vehicle Have your RTD Access-a-Ride ID card available.
• Bring any mobility device, service animal, or personal care Your driver will confirm your drop-off address at pickup.