How to Reapply for Access-a-Ride Services

For Customers with Current Certification Only

Eligibility is established under Federal guidelines and is determined by the impact a disability or disabling condition has on one’s ability to use bus/rail service, not on the presence of a disabling condition.


  1. Complete the Application for ADA Paratransit Recertification and download, print, and save it.
  2. Print the Access-a-Ride Professional Medical Verification Form, sign the release at the bottom of the form, and take it to your medical provider for completion.
  3. Return both parts of the completed forms (6 pages) to RTD via USPS at:
    c/o Access-a-Ride
    1660 Blake St
    Denver, CO, 80202
    OR fax both forms to 303-299-2169
    Once RTD has reviewed the completed documents, they will be forwarded to our assessment center, and you will be contacted for scheduling via an automated call system.
  4. Participate in an in-person certification appointment. RTD will provide transportation to this appointment if needed. ID photos will be taken during this appointment.
    Please let us know if you need translation of interpretation services for this appointment.

What to do on the day of your certification appointment

  1. Wear clothing appropriate for the weather.
  2. Bring the mobility aids that you primarily use (or will use) on public transportation.
    Note: our vehicles can accommodate a combined weight of up to 800 pounds.
  3. Bring a photo ID card.
  4. Bring someone to assist you with personal care tasks if needed.
  5. If you use oxygen, bring enough for at least 3 hours.
  6. Bring a snack if you feel you might need one.
  7. Bring medications that you will need during the time you are away (up to 3 hrs).

Applications not completed within 90 days of submission will be considered withdrawn.

Important note: All determinations are made based on the information gathered from your application, medical verification form, and your assessment. Applicants who wish to appeal their eligibility determination will be provided with information on how to make an appeal when their assessment results are mailed.


In order to reapply for Access-a-Ride, click each section below to expand the form content. You must complete all 4 sections of this application before printing for it to be considered completed. You may also download a blank form to complete offline.

Section 1/4: Applicant Information

Applicant Information
Primary phone type
Secondary phone type
Pronouns used:
Mailing Address (If different from home address)

Section 2/4: Communication Preferences

Will you need translation?
Local Emergency Contact
Primary phone type
Secondary phone type
My preferred communication method is via
I wish to receive recorded pick up reminders the night before the trip
I wish to receive recorded pick up information when pick up is imminent

Section 3/4: Access-a-Ride Travel Information

How do you currently travel outside your home? (Check all that apply)
Health Status
Since my last certification, my health/disability:
Do your health related conditions inhibit your ability to perform self-care tasks or tasks related to living independently?
Which of these mobility aids do you use when you leave your home? (Check all that apply)
PLEASE bring your primary mobility device to your certification appointment. You may be required to return with your device if you do not bring it to your appointment.
Travel Related Skills
Are you able to perform the following tasks?
Read a bus and/or rail schedule?
Use a phone app to assist with trip planning?
Contact Customer Care to help with trip planning?
Manage fare media?
Recognize landmarks/locate your destination?
Follow directions in an emergency?
Determine a new plan when you make a mistake?
When traveling in the community, are you able to:
Cross a busy intersection?
Travel up/down hills?
Travel in areas without curb cuts?
Travel at night?
Travel in cold weather?
Travel in hot weather?
Travel in bright light conditions?
Travel when it is raining or snowing?
Have you ever had travel training?

Section 4/4: Verification

Please review the following information (and check once read)
I certify that the information provided in this application is true and correct.
I understand that falsification of information could result in loss of Access-a-Ride services.
Forms without signature will delay processing. Incomplete applications may be withdrawn after 90 days.
Download a Blank Form