Contact Support
Contact our team for customer service inquiries and information about our services
Access-a-Ride Administration Office
Call: 303-299-2960
TTY: 711
8:00 a.m. – 5:00 p.m. Monday – Friday
Email: [email protected]
Access-a-Ride Customer Service
Call: 303-299-6000; listen to menu prompts
Language assistance is available at no cost. For Spanish, please press 2. For all other languages, press 8.
6:00 a.m. – 8:00 p.m. Monday - Friday
9:00 a.m. – 6:00 p.m. Saturday
Closed Sunday/Holidays
Access-a-Ride Reservations
Call: 303-292-6560
8:00 a.m. – 5:00 p.m., 7 days a week
Access-On-Demand Booking (Onward & Sunshine)
Taxi Services Only
Call: 303-244-1388
(Not available 1:30am-3:30am)
Access-On-Demand
Call: 303-299-2530
Email: [email protected]
Access-a-Ride Dispatch
Access-a-Ride Dispatch
Call: 303-480-2000
24 hours / 7 days a week
Lost and Found
Call: 303-299-2880
8:00 a.m. – 5:00 p.m. Monday - Friday
Note: Access-a-Ride is not responsible for lost or stolen items.
Replacement ID Cards
$5.00 fee
Access-a-Ride Mobility Assessment Contractor
MTM
Call: 720-844-7096
9:00 am - 4:00 pm, Monday – Friday
Recorded Information Line
303-299-7099
Option 1: Access-a-Ride Information/Updates
Option 2: Access-on-Demand Information/Updates
Option 3: RTD Information/Updates