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Grocery delivery service now available to RTD Access-a-Ride customers

Starting today, home grocery delivery service is available to all of the Regional Transportation District (RTD)’s Access-a-Ride customers. RTD is offering this service during the COVID-19 state of emergency to provide current Access-a-Ride customers with a food delivery option that does not require leaving home. No fare is required for customers to use this service.  

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RTD Chair wins prestigious COMTO award

RTD Board of Directors Chair Angie Rivera-Malpiede has been using RTD for as long as she can remember, making her a passionate advocate for the system. Winning the Conference of Minority Transportation Officials Celebrating Women Who Move the Nation Award is an incredible honor for her.  

Congratulations, Angie!

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Frequently Asked Questions About Employee and Rider COVID-19 Safety

As RTD upholds its core value of safety, it is especially important during these difficult times that we focus on keeping our passengers and employees safe and healthy. We provide a vital service and are a lifeline to many people in the community, and it is crucial that we continue operating for the public that relies on us. The situation changes daily, and we are in close contact and cooperation with state, regional and local authorities about best practices, safe operations and communication with the public. 

Your Questions Answered

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Oh the places you can go without ever leaving home

Just because you can’t (and shouldn’t) take a bus or train to your favorite places right now, you can still be part of the action. And that’s where we come in. RTD is all about connecting people, bringing communities together, and we always will be. And now, we’ll connect you to some of the destinations you can still visit from the comfort and safety of your own home.

Come Explore

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Denver native serves agency that used to serve her

Lawyers sometimes get a bad rap. Images of lawyers in popular culture have them aggressive, no-nonsense, reinforcing your need to question their motives, rarely on “the up-and-up,” and have you on your guard around them in case you incriminate yourself for something.

Meet Marisela

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As fewer riders use transit during COVID-19, RTD feels financial impacts

While government agencies and institutions work tirelessly to help Coloradans through these difficult times, RTD’s main priority during the COVID-19 crisis is to keep employees, riders and the general public as safe as possible. Meanwhile, the rapidly unfolding societal shutdowns related to COVID-19 are deeply impacting RTD’s finances. As a result, the agency is initiating plans to recover as quickly as possible.

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RTD will maintain current bus and rail service under Denver stay-at-home orders

RTD will maintain current transit service levels during Mayor Michael Hancock’s stay-at-home orders for the City and County of Denver. RTD provides crucial connections for many essential workers throughout the Denver metro area. Public transportation has been deemed a critical service by Governor Jared Polis in his executive order for non-essential businesses to reduce in-person workforce by 50 percent.  

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FAQs on RTD’s Paratransit Operations During the COVID-19 Pandemic

We at RTD value the need of our riders experiencing disabilities to continue their daily life and work. We are taking extraordinary steps to communicate these changes and opportunities to all of our customers, across all of RTD’s platforms. Following are questions and answers we have received about RTD’s Access-a-Ride service.

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FAQs on RTD’s Response to the COVID-19 Pandemic

As RTD upholds its core value of safety, it is especially important during these difficult times that we focus on keeping our passengers and employees safe and healthy. We provide a vital service and are a lifeline to many people in the community, and it is crucial that we continue operating for the public that relies on us. The situation changes daily, and we are in close contact and cooperation with state, regional and local authorities about best practices, safe operation and communication with the public.

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RTD is keeping our frontline employees and passengers safe while providing a vital service

We know that RTD riders, employees and their families are all dealing with significant challenges as a result of the spread of COVID-19 throughout the metro area and the state of Colorado. We want to be proactive in communicating with everyone how we are adjusting to the situation while keeping people as safe as possible. Things change quickly, so please keep in touch with this space, with RTD’s mobile messaging apps and with your local media for the latest developments.

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‘I wear my uniform with pride’

You can take the girl out of Texas – but you can’t take Texas out of the girl. Meet Beckie Bailey, a bespectacled parts clerk based out of RTD’s District Shops division who embodies all of the sunshine of her native Lone Star State.

Meet Beckie

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What do people want? ‘To be heard’

When someone dials the main phone number of a big agency like RTD, it’s natural to wonder: Can they help me? Will they listen? Do they care? Is anyone going to pick up? Lupe Jones did – for 23 years.

Meet Lupe

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RTD Board to consider modified proposal for May service change

On Tuesday, March 10, RTD will propose modifications to the service reduction plan that was recommended to the Board of Directors in December in response to the operator shortage. These modifications are the result of feedback from 20 public meetings and 15 outreach events with riders and local officials.

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RTD has tips to stay safe with the coronavirus

As the threat of the Coronavirus (COVID-19) in the United States increases, we want to remind you how you can protect yourself when riding RTD services. While our vehicles are cleaned every day, there are measures you can take to further protect yourself from getting sick. Check out these facts and tips and continue to check back for updates.

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Looking Forward to Working with You

I’m honored and excited to be here serving as interim general manager and CEO until a permanent one is named. I’ve met some employees and everyone has been so very welcoming. Thank you. It’s nice to see dedicated employees who love what they do and what RTD does for the community.

Meet Paul

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RTD considers notice of default to N Line contractor

The Regional Transportation District (RTD) is considering issuing a formal notice of default to the N Line design-build contractor, Regional Rail Partners (RRP) – a joint venture of Balfour Beatty Rail Infrastructure and Graham Contracting – due to the contractor’s continued delays in meeting project milestones and inability to fulfill its contractual obligations.

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Canceled rail trips are disruptive – and taken seriously

Darla Sutton Miller is ready to commit to the E Line. But she’s still waiting for the E Line to fully commit to her, and to other reliable commuters who have been left stranded in the fall and early winter of RTD’s severe staffing shortages and train cancellations.

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For Access-a-Ride driver, a stop unlike any other

That Saturday morning in late December began as a great one for Rashida Way-Smith. While guiding her Access-a-Ride van along South Parker Road – a street she’d been on countless times – the driver enjoyed Tim McGraw’s voice on the radio and the quiet presence of the two passengers behind her.

Read Her Story

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RTD Board selects interim leader to transition the agency into a new era

The RTD Board of Directors chose former Fort Worth, Texas, transit CEO Paul Ballard on Tuesday night as the interim general manager and CEO for the Denver metro agency, and will begin negotiations on Ballard’s contract. Ballard, who retired from Fort Worth’s Trinity Metro transit agency last year, was the only finalist from outside Colorado.

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RTD expresses concerns about the impacts of SB20-151

Members of the Colorado Legislature this session have introduced a bill that would significantly alter how RTD is governed and managed, raising agency concerns that the proposed changes would add layers of bureaucracy and divert crucial resources from transit improvements. 

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Proposed service reduction to save money and reduce mandating

Proposed temporary service reduction will save RTD about $12.4 million over a year and relieve some pressure on mandating six-day work weeks for operators, but it will not immediately solve the agency’s severe operator shortage, RTD staff told the Board of Directors on Tuesday night.

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