RTD Customer Care extends hours

Beginning Monday, the Regional Transportation District (RTD)’s Customer Care will extend its telephone support hours to 6 a.m.-8 p.m. Monday through Friday.

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Club Q Ribbon

Mental Health and Crisis Resources

We are mourning lives lost in Colorado Springs, and our thoughts are with the LGBTQ+ community and all those impacted. Find resources for coping with this tragedy and #LoveOverHate

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Martha Bembry PWMP

Meet one of the people who move people: Martha Bembry

Inspired to keep employees and customers out of harm’s way for more than 30 years, Senior Manager of Safety, Security and Compliance Martha Bembry is always refining the rules of transit safety. Learn how she has improved the transportation industries on both coasts over the decades.

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Girls at RTD booth

At Transportation & Construction Girl Day, young women ‘see that the opportunities are endless’

The sound of an impact wrench is unmistakable, calling to mind the “zip, zip, zip” heard in NASCAR pits as crews remove and replace tires as quickly as possible. At the Jefferson County Fairgrounds on Thursday, a steady stream of young women attending Transportation & Construction Girl Day were drawn by the sound to an air compressor RTD had brought – and the opportunity to use the tool themselves, many for the first time.

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Mohammad Shajiei OOTM

September Operator of the Month- Mohammad Shajiei

Meet our September Operator of the Month, Mohammad Shajiei! He's been working at RTD for 22 years and was recently recognized for stopping to help an unresponsive woman on the sidewalk, saving her life. Read more about Mohammad and why he decided to be an operator.

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Close up of light rail doors with three peaks, layered in red, dark orange and bright orange colors against a blue background.

RTD hosts 2022 APTA Tech Conference

This week, representatives from across North America converged on Denver for the American Public Transportation Association (APTA)’s Tech Conference, also known as APTAtech.

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2022 Final August Service Changes

Changes will take effect at the start of the service day

In addition to the effects COVID-19 on RTD’s system and ridership, activities such as traffic patterns, economic factors, and customer feedback affect the transit system every day. To increase service reliability and improve on-time performance, RTD will implement service changes effective Sunday, August 21, 2022.

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E Colfax Community Open House

Colfax BRT Community Open House Tuesday, Aug. 2

Join the city of Denver and RTD for a Community Open House at Carla Madison Recreation Center on August 2 from 5:30-7:30 p.m. to hear the latest on #ColfaxBRT station design, branding, streetscaping, and traffic & parking. Or join virtually at: https://bit.ly/ColfaxBRTMeeting5

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Warren Debey OOTM

August Operator of the Month- Warren Debey

Meet our August #OperatorOfTheMonth, Warren Debey! He's been working at RTD for 15 years and was recently thanked by one of our riders for going the extra mile to help out. Learn more about Warren by clicking here.

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DUS facility enhancements

Restoring a Welcoming Transit Environment

Several large screens have been mounted at the southeastern entrance to the bus concourse, and others are being added soon at the other main entrances to this space, at Chestnut and Wewatta pavilions.

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Train at Station

Stay safe around trains

At RTD, customer safety is paramount and while agency staff work hard to ensure customers travel safely, there are ongoing instances of risky behavior near RTD’s rail system. 

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Boarding Bike-n-Ride passenger

Bringing a Bike on RTD's Buses and Trains

Colorado’s warm weather, sunny days and mountain views make it a great place to bike. During the spring and summer months, bike riders of all ages and abilities use their two-wheeled companions to run errands, travel to work, or to explore the neighborhood trail system.

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Bike to Work Day 2022

Show Bike to Work Day spirit on June 22 and get a free t-shirt

RTD invites customers to join the fun on Bike to Work Day on Wednesday, June 22. Bicycle riders who stop by the RTD table at Civic Center Plaza or Union Station between 6:30 and 8:30 a.m. with their bike and gear, take a selfie and post on Instagram or Twitter tagging RTD will receive a commemorative t-shirt.

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Flatiron Flyer EB at US 36-Sheridan Station

Ride the Flatiron Flyer for a chance to win prizes

Commuting Solutions’ Flatiron Flyer Ridership Challenge continues through June. The challenge invites customers from the Boulder and Denver metro region to ditch the car and take the Regional Transportation District’s (RTD) Flatiron Flyer (FF) bus routes (FF1, FF3, FF5) to work, class, entertainment, nightlife, sports and more between Denver and Boulder via the U.S. 36 corridor.  

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Photo of RTD Signals Employee Romann Gullatt

RTD employee aids pedestrian hit by vehicle

On April 26, what was supposed to be a routine day on the job for Ramonn Gullatt, a supervisor for the Commuter Rail Signals team at RTD who began in June 2021, ended up becoming the day he became a hero.

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May is Mental Health Awareness Month

The human brain is the most complex and advanced organ in any living creature in the entire biosphere. Inside of the human brain lie tens of billions of neurons, controlling every single facet of the human body. These neurons also process what makes a person, well, a person. Thoughts, sights, sounds and memories are all processed by these neurons, stored away in the human mind.

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Pioneer Elementary

Lafayette elementary school students honor RTD

The reason dozens of third graders assembled Friday at Pioneer Elementary School was stacked on a table inside the gym: dozens of gold envelopes, each containing a drawing or hand-written message of thanks to members of the military, employees of a local animal sanctuary – and RTD.

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RTD Earth Day 2022

RTD celebrates Earth Day

Coloradans wake up every day to see towering mountains, rolling plains, dense forests, ice cold streams, massive mesas and giant canyons scattered across the landscape. Coloradans live for the outdoors. It is the driving force behind the state’s economy and the health of its residents. That is why Earth Day means so much to the people of Colorado.  

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RTD wishes the Nuggets success in the NBA playoffs!

The hunt for gold: RTD wishes the Denver Nuggets the best of luck in the NBA playoffs

Six months ago, the Denver Nuggets stepped on the hardwood for the first time this season with one mission – to bring the Larry O’Brien NBA Championship trophy back to the Mile High City. Using the pain of getting swept by the Phoenix Suns in the 2021 Western Conference Semifinal as motivation, the Nuggets endured a grueling 82-game schedule from October 2021 to April 2022, spilling blood, sweat and tears to a 48-34 record, earning the Western Conference sixth seed spot in the 2022 NBA playoffs.  

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C Line opening

RTD marks 20th anniversary of Central Platte Valley service

Twenty years ago, RTD celebrated the grand opening of the Central Platte Valley (CPV) light rail extension (C Line). The 1.8-mile segment, which opened April 5, 2002, from Colfax Avenue to Union Station, would eventually include the E Line in 2006 and the W Line in 2013.

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Fare Study graphic

RTD launches new systemwide fare study and equity analysis

Today, RTD announced the public launch of the systemwide fare study and equity analysis and initiated customer and community engagement. Leading with equity, RTD will be examining its fares and exploring changes to its fare structure and pass programs to make using bus and rail service more equitable, simple and affordable for the over 3 million people in RTD’s service area.

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Bus Close-Up Angle

Next steps for Reimagine RTD

RTD concluded the comment period for the draft System Optimization Plan (SOP) on March 9. The draft SOP includes recommendations for service redesign and development through 2027.

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Mall at a stop along the 16th Street Mall

16th Street Mall improvement project, MallRide detours begin in April

Denver will begin mobilizing for the 16th Street Mall reconstruction project from Market Street to Broadway during the first week of April. The project will improve safety and mobility, address deteriorating infrastructure and create more opportunities for people to enjoy the Mall as a vibrant community gathering place.

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RTD is implementing security measures at Union Station bus concourse to thwart unwanted activities

RTD General Manager and CEO Debra A. Johnson outlined a timeline for implementation of enhanced security measures for the Denver Union Station (DUS) bus concourse. RTD is collaborating with the city and county of Denver, Denver Police Department and local stakeholders on a Reclaiming Union Station steering committee to address unwanted behaviors in the bus concourse and surrounding area.

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Image of operators

Happy Transit Operator Appreciation Day

RTD’s transit operators are the heartbeat of the agency, providing the agency’s customers with important connections every day to school, work, doctor’s appointments, shopping, recreation, and to see loved ones and friends. Thousands of people every day depend on all of RTD’s employees – including many people working diligently behind the scenes – to complete their daily journeys.

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CBA Signing

RTD Board of Directors authorizes new contract for union employees

RTD's Board of Directors today authorized the agency’s General Manager and CEO Debra A. Johnson, to enter into a successor three-year collective bargaining agreement (CBA) that raises wages for all of the agency’s union-represented employees more than 25% over the period of the contract, starting with a 16% or higher increase in the first year and 4% in each subsequent year.

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Masks remain required on RTD services through April 18

RTD continues to require its customers to wear a mask on RTD vehicles, in agency facilities and while waiting for services. The Transportation Security Administration (TSA), following a recommendation from the Centers for Disease Control and Prevention (CDC), announced yesterday that it had extended its mask mandate on public transportation for an additional month, until April 18.  

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Customers boarding bus

Public surveyed for RTD customer experience, community value

Eighty-one percent of RTD's fixed-route bus customers, 85% of rail customers and 91% of paratransit customers are satisfied with the agency’s service. Fare price is the most important element of service to bus and rail customers – and a factor drawing the lowest levels of satisfaction. And 86% of community members believe the agency brings value to the Denver metro region – but only 34% said they find RTD valuable to themselves.

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Susan Wood PWMP updated

Meet Susan Wood, one of RTD's People Who Move People

Susan Wood enjoys being part of something that benefits everyone. As a project planning manager, she studies what people want and need, as well as available and potential resources. A student of history, she’s guided by hard work and lessons learned along the way.

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Traveling Safely

Whether traveling by bike, bus, train, or car, RTD reminds all road users of the shared responsibility to keep themselves and others safe when getting around.  In 2020, customers boarded RTD buses and trains 52,616,640 times.

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N Line Train Wrap, Angle

RTD to sound train horns along N Line March 3-4

From Sunday night through Thursday morning, Feb. 27-March 3, RTD will conduct work on the signal technology at the E. 124th Avenue crossing, adjacent to the Eastlake•124th Station for the N Line. The work will take place during off-peak hours.

From Thursday night through Friday morning, March 3-4, crews will validate the technology using a test train through the crossing. Per federal requirement, train horns will sound through the crossing during this part of the work.

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James Stettenbenz

Ever wondered how RTD chains up its buses?

Chaining up a vehicle is hard. Think back to any time inclement weather called for putting chains on a car or truck: Chances are, the experience called for kneeling beside a tire in frigid weather on the side of the road. Now, imagine doing this work on a larger vehicle like a bus, while traffic whizzes by and customers peer curiously from behind a window.

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Celebrating Rosa Parks

The Story of Rosa Parks

Feb. 1 marked the beginning of Black History Month, a month celebrating the achievements of Black Americans in American history and highlighting key players in the fight for equality and justice. To start, it is important to reflect on one of the most pivotal and famous flashpoints in Black history, which happened on a bus in Alabama in 1955.

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The main lift at Echo Mountain

Take the W Line to Echo Mountain's new shuttle buses

Echo Mountain, located under the watchful gaze of Mt. Evans in Idaho Springs, has announced a new partnership with Ride Experiences to provide weekend shuttle service between the mountain and RTD’s Jefferson County Government Center•Golden Station.

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Head shot of Vince Buzek

A conversation with Vince Buzek, chair of RTD’s 15-member elected Board

This month, the RTD Board of Directors elected Vince Buzek as its chair for the 2022 term. A Chicago native, Buzek grew up relying on public transportation. As a council member for the city and county of Broomfield from 1999 to 2007, Buzek was active in transit issues and participated in the decision for Broomfield to publicly support FasTracks. Buzek was elected to the RTD Board in November 2018 and took office in January 2019.

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Board committee changes

RTD Board of Directors enacts new structure to its committees

Starting this month, RTD's Board of Directors is moving ahead with a new structure to its committees, changes that the 15-member group approved late last year. The approach establishes four standing committees and a separate, independent audit committee. It also allows public commentary to be provided at and before committee meetings.

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Marshall Fire

RTD provides services, support in wake of Marshall Fire

Two words that don’t often appear together: winter wildfires. But these are what were seen last Thursday, Dec. 30, when hurricane-force winds of up to 110 mph drove a rapidly moving fire across dry landscapes in the northwest part of the region, including Superior, Louisville and parts of unincorporated Boulder County.

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