Access-on-Demand

• All customers wishing to use Access-on-Demand services are required to opt in and complete enrollment for any or all services they wish to use.

• Customers may take up to 60 on-demand trips per month. These trips could be taken with one provider or a combination of all four (4) providers.

• Customers requiring wheelchair accessible vehicles (WAV) may at times need to contact Access-a-Ride dispatch to assist requesting a WAV trip. You will be notified of this requirement via email.

• RTD subsidizes the first $25 of the trip fare. It is the customer’s responsibility to pay any amount in excess of the $25 subsidized amount.

• Uber and Lyft use surge pricing when demand is high. Your options are to request the trip a little later, or accept responsibility for a higher fare.

• zTrip is now an available provider for customers seeking On Demand cab service, please call 303-244-1388 to schedule. Flag Rate - $3.50 (initial fee upon boarding vehicle)+ Per Mile - $2.50 Service is available in the northern part of our service area at this time.

• Metro taxi fares remain unchanged: Flag Rate - $3.50 (initial fee upon boarding the vehicle)+ Per Mile - $2.80

This is a pre-enrollment form, when each service becomes available, you will receive a notification that you have been enrolled.

Additional questions should be directed to [email protected]